Basic support

To ensure a successful blog, regular maintence is important. A maintenance plan will assist you to manage regular software updates, Griffith approved plugins, your users and content.

Use of the standard Griffith templates can assist with maintenance and support; note we don’t support the use of any custom plugins that aren’t installed with the default Griffith Theme. We are unable to provide support for custom development, please ensure you understand your maintenance requirements when developing a custom solution.

Visit WordPress for general publishing support:

Advanced support

If you have read the WordPress support and still need help you may to log a job with the Web Management team or the Web Applications team.

  • Log a job with the Web management support team.

If your issue cannot be resolved by the Web management team you will be advised to request further support from our Web Applications team.

  • Fill out the ITSC help form.
  • In your request notes ensure the job is allocated to this team: “EIS – SDS Web Applications“.