Category Archive: Tourism business in the Asia Pacific

The Importance of Technology Enabled Services in the Travel Industry

Tuesday 30th May 2017

The recent case of a United Airlines’ passenger being violently removed from a plane grew global attention to customer satisfaction in…

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APEC on Developing the Tourism workforce of the future

Wednesday 2nd November 2016

As part of a joint Earthcheck-GIFT team, I was recently involved in organizing a workshop for the APEC Tourism Working…

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GIFT at Second East West Dialogue, Shanghai

Thursday 29th September 2016

Shanghai Institute for Tourism at Shanghai Normal University, China in conjunction with the Griffith Institute for Tourism at Griffith University…

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